Practiceology "7 Questions in 7 Minutes" Podcast How to Improve Patient Retention and Adherence Using Embodi with Jay Greenstein
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Feb 19, 2025 Jay Greenstein, founder and CEO of Embodi and Kazo Health Companies, shares his expertise on transforming patient retention through digital healthcare. He discusses the cost-effectiveness of improving patient adherence versus acquiring new ones. Greenstein emphasizes the power of gamification and behavioral economics in enhancing patient satisfaction. With remote monitoring set to boom, he advises healthcare professionals to embrace technology to future-proof their practices. Tune in for invaluable insights on maximizing patient outcomes and practice success!
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Ideal Client
- Jay Greenstein's ideal client is a conservative care entrepreneur.
- This includes chiropractors, physical therapists, functional medicine practitioners, and other evidence-based, entrepreneurial providers.
Embody's Solution
- Embody helps providers improve care plan adherence, leading to increased practice income and better patient outcomes.
- It uses remote therapeutic monitoring to strengthen patient-provider connections.
Symptoms of Poor Retention
- Practices with poor retention often focus heavily on new patient acquisition, neglecting existing patients.
- This leads to "ghosting," where patients drop off without explanation, hindering practice growth and patient outcomes.