Product Opscast Episode 10: Emotional Intelligence (EQ) in Product

In this episode of the Product Opscast, Graham Reed and Antonia Landi discuss the importance of emotional intelligence in product leadership with special guest Pippa Topp. They explore how self-awareness and understanding others can enhance team dynamics, the role of psychological safety in fostering open communication, and the significance of authentic leadership and self-belief. The (spicy) topic of calling out the challenges of balancing business demands with emotional intelligence is covered, as is transforming organizational culture, and the necessity of product PR to highlight the human aspect of product management. This one is an emotional rollercoaster!

“Authentic leadership requires self-discovery”

Highlights:

* Emotional intelligence (EQ) starts with self-awareness and understanding others.

* Psychological safety is crucial for open communication and team dynamics.

* Defensiveness in teams can be managed through EQ.

* Authentic leadership requires self-discovery and confidence.

* Transformational roles, such as Product Ops, need support and clarity to succeed.

* Building connections fosters a positive work environment.

* Human interactions are essential in scaling businesses.

* Emotional intelligence can lead to sustainable impact in organizations.

* Product PR helps in showcasing the value of product teams.

* Self-belief is foundational for effective leadership.

Resources Mentioned:

Emotional Intelligence - Daniel Goleman

Dare to Lead - Brene Brown

The Call to Courage - Brene Brown - Netflix

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