Bill Eddy comes back on the show to share his newest book, Mediating High Conflict Disputes.  One could say that this book has been in the works for a couple decades.  Bill and his co-author, attorney Michael Lomax share what works and doesn't work when mediating a case with a High Conflict Personality.  Their book is a game changer for those who want to settle their case but are dealing with someone who may have a personality disorder, making settlement near impossible.  

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