Tradeoffs

More Hospitals Move to Confront Medical Errors Head On

Jun 20, 2024

Guests Jack Gentry, Naomi Kirtner, and Jeff Goldenberg discuss the impact of medical errors and advocate for transparent communication in healthcare. They share heartbreaking stories, confront guilt, and emphasize the importance of accountability. The podcast explores how hospitals are improving patient safety through transparent error reporting and Communication and Resolution Programs.

25:30

Creator website

Episode guests

Naomi Kirtner and Jeff Goldenberg

Jack Gentry

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Highlights

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Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Increasing hospital transparency about medical errors to improve patient safety nationwide.

Transition from concealing medical errors to promoting transparency and implementing solutions for better error management.

Deep dives

Shift in Medicine Towards Disclosure of Errors

Medical errors, such as botched diagnoses and wrong surgeries, are more common than perceived, affecting one in four hospitalized Medicare patients. Hospitals have increasingly adopted practices to disclose errors and support affected individuals, aiming to address the often tragic consequences. This change marks a shift towards openness about mistakes in healthcare to improve patient safety nationwide.

Learning from Medical Mistakes

00:54

Prioritizing Patient Safety and Reducing Medical Errors

01:51

Transparency Paradox in Healthcare and the Future of Communication and Resolution Programs

01:10

Intro

2min

Tragic Medical Errors

6min

Confronting Guilt and Seeking Accountability After a Medical Error

2min

Improving Patient Safety Through Transparent Error Reporting

15min

Acknowledgments and Credits for Trade-Offs Team and Supporters

2min

One out of every four Medicare patients in the hospital is the victim of a medical error. Over the past 20 years, a growing number of hospitals have adopted practices that discuss medical mistakes and offer support to the people who must cope with the often tragic consequences. We examine why experts are calling on the Biden Administration to make patient safety a national priority.

Guests:

Jack Gentry, patient

Naomi Kirtner and Jeff Goldenberg, patient’s family and Founders of Talia’s Voice

Tom Gallagher, MD, Director, UW Medicine Center for Scholarship in Patient Care Quality and Safety

Stephen Kuracheck, MD, Former Chief of Critical Care and Medical Director of Quality at Children’s Minnesota

Julie Morath, RN, Member of the President’s Council of Advisors on Science and Technology’s Working Group on Patient Safety

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Tradeoffs

More Hospitals Move to Confront Medical Errors Head On

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Shift in Medicine Towards Disclosure of Errors

Consequences of Medical Errors: Talia's Tragic Experience

Evolution of Approaches to Medical Errors: From Hiding to Accountability

Learning from Medical Mistakes

Prioritizing Patient Safety and Reducing Medical Errors

Transparency Paradox in Healthcare and the Future of Communication and Resolution Programs

Remember Everything You Learn from Podcasts