From Overwhelm to Order: Managing L&D People and Processes

Managing learning at scale requires mastering both psychology and process. Guieswende Rouamba joins IDIODC to reveal why projects succeed or fail — rarely because of content, but because of broken human dynamics. Using Transactional Analysis, he'll explain how to move stakeholders from resistance to genuine collaboration, transforming "order taker" teams into strategic partners.

But psychology needs operational discipline to scale. Guieswende will unpack how rigorous scoping prevents "dead projects" (built but never launched), protects teams from burnout, and keeps budgets intact against scope creep. As AI accelerates production timelines, this operational spine becomes even more critical. Learn how to build repeatable processes that scale from one course to fifty — and prepare your team for an AI-enabled future where instructional designers manage portfolios, not individual courses.

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Dr. Guieswende Rouamba is an instructional designer, author, and advocate for bringing project management discipline to the learning design profession. With a PhD in Instructional Design and Technology and over a decade of experience managing large-scale course development, he has seen firsthand how poor scoping and misaligned stakeholders derail even the best-designed content.

His book, The Instructional Designer's Guide to Project Management, bridges the gap between learning theory and operational reality, emphasizing the "human side" of project success through frameworks like Transactional Analysis and the SCARF model. Currently at the Gies College of Business at the University of Illinois, Guieswende leads teams developing high-enrollment courses (500-1000 students) while championing the idea that instructional designers need to master both psychology and process to thrive in today's fast-paced L&D environments.

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