Jen Fisher, human sustainability leader at Deloitte, discusses burnout prevention, recognizing and understanding burnout, the impact of technology on human sustainability, driving transformation through psychological wellbeing, and the future of human sustainability in the workplace.
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Quick takeaways
Burnout is a gradual process involving feeling overwhelmed and exhausted, and understanding its signs and symptoms is crucial.
Human sustainability focuses on removing barriers and valuing people, emphasizing the role of leaders and work design in improving well-being outcomes.
Deep dives
Recognizing the Slow Roll of Burnout
Burnout is not an abrupt occurrence but a gradual process that involves feeling overwhelmed, exhausted, and occasional relief. This realization is essential for individuals to understand the signs and symptoms of burnout.
Importance of Well-being in the Workplace
Data jobs, like many others, can be stressful, and there is a need to address burnout. Jen Fisher, Deloitte's Human Sustainability Leader, discusses the importance of well-being, symptoms of burnout, setting up preventive systems, and the impact of technology on burnout.
The Need for Human Sustainability and Well-being
Focusing on the relationship between work and well-being, human sustainability aims to remove barriers and create systems that value people as human beings. It emphasizes the importance of leaders and managers, work design, and autonomy in improving well-being outcomes.
Navigating Technology and Well-being
As technology, including AI, becomes more prevalent in the workplace, it is crucial to establish healthy boundaries and policies. Generative AI has the potential to enhance work and create opportunities for meaningful human engagement. Leaders need to tell a balanced story and define the role of AI in the workforce.
Arianna Huffington, co-founder of The Huffington Post, woke up in a pool of blood nursing a broken cheekbone after collapsing at her desk in 2007. Various stresses and pressures in her life had manifested themself into an episode of extreme mental exhaustion. This event was the catalyst for her to write a book on well-being as well as start the behavioral-change company Thrive Global. Many of us have, or will, experience burnout at some point. The build-up of stress, negative emotions, and internal tension may not result in the same shocking scene Huffington found herself in, but its effects are serious and permeate not just through our profession but into our home life as well. Stress and burnout are especially prevalent in working environments where there is an emphasis on urgency, and with the constant advancements we’ve seen in the data & AI sphere in the past year, leaders and practitioners working in the data space will need to know how to recognize the symptoms of burnout and create workplace cultures that prevent burnout in the first place.
Jen Fisher is Deloitte’s human sustainability leader. Previously, Fisher served as Deloitte’s first-ever chief well-being officer. She’s also a TEDx speaker, coauthor of the book, Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines, editor-at-large for Thrive Global, and host of the “WorkWell” podcast series.
In the episode, Jen and Adel cover Jen’s own personal experience with burnout, the role of a Chief Wellbeing Officer, the impact of work on our overall well-being, the patterns that lead to burnout, defining well-being in the workplace, technology’s impact on our well-being, psychological safety in the workplace, how managers and leaders can looking after themselves and their teams, the future of human sustainability in the workplace and much more.