The VA launched a centralized operations center to improve how it handles military sexual trauma claims but a new Inspector General report says the effort brought minimal change. And with VA staffing levels shrinking, the risks to claim accuracy and timely support are only growing. Here to break down what went wrong and what it means for veterans counting on the system to work is the Deputy Assistant Inspector General for Audits and Evaluations at the Department of Veterans Affairs Office of the Inspector General, Brent Arronte.
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The Federal Drive with Terry Gerton