Q&A w/ Kristi Faltorusso: Joint Success Plans, Customer Marketing and What makes a healthy customer
May 25, 2020
59:08
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In a new weekly segment we've asked Kristi Faltorusso, VP of Customer Success at IntelliShift, to join us as we tackle Q&A that come Inbound.
Our goal: to give tactical, direct advice to customer success leaders.
Today's segment:
Joint Success Plans
Customer Marketing
Customer Health
Executive Sponsors
Top Qualities In CSMs
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This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/