Hear how founders of early-stage companies launched their businesses. This week my guest is Maruti Agarwal, co-founder, and CEO of ShopAgain, a software company that helps e-commerce brands running on Shopify improve their customer retention through machine learning. If you’re a business finding your social media ad spending has suddenly shot through the roof in the last few years, this episode is the one for you.

Among many things, we discuss:

• What customer retention looks like for online brands
• What most businesses get wrong about retention
• How Maruti came up with the idea for the business
• Listening to customers
• Sales tips for people who non-salespeople
• Finding mentors, and many more things

So sit back and enjoy the show.

Links

Website - http://shopagain.io/

Twitter - https://twitter.com/marutiagarwal

Linkedin - https://www.linkedin.com/in/marutiagarwal/