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This podcast covers tech news like new Surface devices, Threads API, DOJ suing Adobe, and YouTube's community notes. They also discuss an Instagram competitor, CMF Phone 1 teaser, and end with trivia. Interesting topics include AI algorithms, evolving social media platforms, and legal issues with Adobe.
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Quick takeaways
- The DOJ suing Adobe for undisclosed termination fees brings attention to customer service issues.
- YouTube's 'Notes' feature promotes community-driven knowledge sharing with safeguards against misinformation.
Deep dives
Adobe Faces Legal Trouble Over Hidden Fees in Subscription Plans
Adobe is under fire for undisclosed termination fees in their Creative Cloud subscription plans. Customers signing up for the monthly plan are unknowingly committing to a yearly agreement, leading to 50% termination fees for canceling early. The Department of Justice is suing Adobe, alleging intentional disconnects in customer service support for canceling issues and trapping users in cancellations.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode