“Nobody's going to drive as fast on the straightaway if they don't have good brakes because if that's not available, then you can't go fast confidently.” John Mileham is the CTO of Betterment, and he’s also a race car driving instructor. Though they seem like vastly different roles, he has the same focus in both: going fast but doing so safely. Betterment is a digital financial advisor that builds software that can automate your finances… so safety is key. In this episode, John describes how he empowers teams and creates conditions that foster creativity, speed, and security.
In this episode, John breaks down how his experience on the racetrack has influenced his approach to innovation, drawing on the recent improvements to Betterment’s Cash Reserve product, the difficult transition to implementing GraphQL in the organization, and how performance envelopes are expanded with the confidence of safety.
CRAFTED.