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Two distinct types of employees can significantly impact a business's success: doers and messengers. Doers are proactive individuals who take action to complete tasks, irrespective of whether everything is perfect, while messengers are primarily focused on relaying information without executing the necessary actions. This distinction is crucial in management, as allowing too many messengers within a team can lead to inefficiencies and procrastination, resulting in unresolved issues and stagnant progress. It is essential for leaders to identify and cultivate doers within their teams, holding them accountable for action rather than permitting a culture of mere information dissemination.