When two senior crisis management consultants collaborate on a response plan, it starts out a little more basic than you’d think – like establishing who’s in charge of the crisis and the skillset of that leader. And that kicks off an amazing conversation.

Hello everyone and welcome to episode 155 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week, Mark is joined by friend of the podcast Regina Phelps and the plan was….these two would walk through their crisis management approach to a cyberattack. That didn’t exactly happen. I mean, they talked about it. But really…it turned into an insightful conversation about building your crisis management team, and how to identify who works on what.

Regina shares some incredible tips on knowing what to focus on and how team members can actually build their own checklist. And it’s probably very different than what you’ve been doing.

And…Regina uses her walk up music to share some words of encouragement.

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Special thanks to Bensound for the music.