AI Revolutionizes Healthcare Payment Integrity

Steve Sutherland, Senior Vice President at CERIS, delves into the transformative power of AI and machine learning in healthcare payment integrity. He discusses how these technologies enhance claims processing by automating workflows and improving accuracy. Sutherland also highlights the challenges of AI integration, such as data inconsistencies and compliance issues. He emphasizes strategies for effective change management, including stakeholder engagement and training, to ensure successful technology adoption in the healthcare landscape.