In this micro-episode of the SaaS Growth Podcast, host Carl Anderson explores the critical importance of onboarding in SaaS and introduces a simple yet often overlooked technique to enhance the onboarding experience: contextual help links within the application.
Drawing from his experience as a SaaS onboarding consultant, Carl highlights the significance of delivering value quickly during onboarding and striking a balance between guidance and self-discovery. He emphasizes the role of contextual help links in minimizing friction for users and shares insights on their implementation. Listeners gain actionable strategies to improve their onboarding process and ultimately boost their SaaS business's success.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode