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https://carlanderson.xyz/saas-growth/episode-7/In this micro-episode of the SaaS Growth Podcast, host Carl Anderson explores the critical importance of onboarding in SaaS and introduces a simple yet often overlooked technique to enhance the onboarding experience: contextual help links within the application.
Drawing from his experience as a SaaS onboarding consultant, Carl highlights the significance of delivering value quickly during onboarding and striking a balance between guidance and self-discovery. He emphasizes the role of contextual help links in minimizing friction for users and shares insights on their implementation. Listeners gain actionable strategies to improve their onboarding process and ultimately boost their SaaS business's success.