Ep. 86 - Unlocking PMO Success in 2025: Advice from Industry Expert w/ Monique Ludwig

Join host Banoo on the Professional Services Pursuit as she welcomes Monique Ludwig, Director of Global Services PMO at Ciena. With 30 years of experience in technology and project management, Monique offers expert insights into optimizing professional services, operations and resource management. This episode dives into common challenges in the field and strategies for future-proofing talent in a rapidly evolving industry.

Key topics covered:

• Common mistakes in service operations.
• The importance of common expectations and collaboration.
• Strategies for staying ahead in skill development and adapting to new technologies.
• Monique’s top 3 tips for those running a PMO organization in 2025.
• The importance of accurate forecasting and the challenges faced by organizations in managing resource demands and financial forecasts.
• Insights on leveraging AI to enhance project management efficiency.

Tune in to gain valuable insights and practical advice for enhancing your professional services operations and resource management strategies.

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