Child Care Resource and Referral Agencies

Resource and referral agencies are key to supporting child care providers in running their businesses, connecting with families and meeting state requirements for program quality. In this episode, Mary Smicklas and Erin Holleran, co-authors of the business support system at North Western Ohio YWCA tell us about the impact of good business practices on the quality of care. We also talk about the importance of hard and soft skills in managing the business side of child care and what to look for in business training programs. 

Resources mentioned:

• Contact Mary at marysmicklas@ywcanwo.org or 419 225 5465
• YWCA Child Care Business Success Summit
• Iron Triangle Project Management