The Social-Engineer Podcast Ep. 224 - The SE ETC Series - Tips for Having Difficult Conversations with Chris and Patrick REPLAY
Nov 25, 2024
Discover tips for navigating difficult conversations with insights from communication experts. Learn about emotional understanding and the use of the DISC profile to tailor discussions, especially with children. The significance of open-ended questions and aligning non-verbal signals is explored to foster trust. Strategies for anticipating responses and ending conversations positively are shared, alongside personal anecdotes that highlight the importance of authenticity checks. Plus, hear about the role of music in effective engagement!
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Direct Communication Example
- Patrick Laverty effectively disagreed with Chris Hadnagy about a team decision.
- He presented his argument directly and concisely, leading to immediate acceptance.
Timing Conversations
- Consider your child's likely emotional state before initiating a difficult conversation.
- Choose a time when stress is minimized to facilitate a more open and receptive environment.
Authentic Pretexts
- In personal conversations, avoid creating elaborate false pretexts.
- Instead, choose a genuine approach, like "concerned parent," and maintain it consistently.
