The Social-Engineer Podcast

Ep. 224 - The SE ETC Series - Tips for Having Difficult Conversations with Chris and Patrick REPLAY

Nov 25, 2024

Discover tips for navigating difficult conversations with insights from communication experts. Learn about emotional understanding and the use of the DISC profile to tailor discussions, especially with children. The significance of open-ended questions and aligning non-verbal signals is explored to foster trust. Strategies for anticipating responses and ending conversations positively are shared, alongside personal anecdotes that highlight the importance of authenticity checks. Plus, hear about the role of music in effective engagement!

44:25

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Quick takeaways

Effective parenting involves applying social engineering principles to guide difficult conversations, fostering open communication through understanding and rapport-building techniques.

Authenticity in conversations is crucial, as aligning verbal and nonverbal cues helps parents recognize children's emotional states and enhances trust.

Deep dives

The Rise of Social Engineering Attacks

Social engineering attacks have become increasingly prevalent, with nearly 90% of all breaches linked to these tactics. Phishing, vishing, smishing, and impersonation represent the primary vectors used by attackers to exploit organizations. With the rise of remote work, there has been a marked increase in vishing attacks, as perpetrators use phone calls to manipulate individuals. It is crucial for businesses to recognize their vulnerability and implement preventative measures to bolster their defenses.

Intro

5min

Exciting Gala Announcement and Audience Engagement

2min

Harnessing Music and Insights for Effective Communication

4min

Navigating Difficult Conversations with Children

15min

Mastering Communication with Children

13min

Strategies for Successful Conversations

5min

REPLAY (Original Air Date Aug 28, 2023)

Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Chris will be joined by his co-host Patrick Laverty as they discuss topics pertaining to the world of Social Engineering. [August 28, 2023]

00:00 - Intro

00:21 - Patrick Laverty Intro

00:55 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

07:20 - Intro Chat

09:11 - Todays Topic: Tips for Having Difficult Conversations