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The Social-Engineer Podcast

Ep. 224 - The SE ETC Series - Tips for Having Difficult Conversations with Chris and Patrick REPLAY

Nov 25, 2024
Discover tips for navigating difficult conversations with insights from communication experts. Learn about emotional understanding and the use of the DISC profile to tailor discussions, especially with children. The significance of open-ended questions and aligning non-verbal signals is explored to foster trust. Strategies for anticipating responses and ending conversations positively are shared, alongside personal anecdotes that highlight the importance of authenticity checks. Plus, hear about the role of music in effective engagement!
44:25

Podcast summary created with Snipd AI

Quick takeaways

  • Effective parenting involves applying social engineering principles to guide difficult conversations, fostering open communication through understanding and rapport-building techniques.
  • Authenticity in conversations is crucial, as aligning verbal and nonverbal cues helps parents recognize children's emotional states and enhances trust.

Deep dives

The Rise of Social Engineering Attacks

Social engineering attacks have become increasingly prevalent, with nearly 90% of all breaches linked to these tactics. Phishing, vishing, smishing, and impersonation represent the primary vectors used by attackers to exploit organizations. With the rise of remote work, there has been a marked increase in vishing attacks, as perpetrators use phone calls to manipulate individuals. It is crucial for businesses to recognize their vulnerability and implement preventative measures to bolster their defenses.

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