Handling sales objections is a delicate art—one that requires empathy, persistence, and creative problem-solving. Melinda Emerson, a seasoned sales expert, shares her strategies for overcoming objections, shifting conversations from price to value, and building trust with clients.

Her insights offer valuable lessons for sales professionals navigating challenging negotiations, especially with small business owners. In this episode, she explores practical ways to handle objections with empathy and confidence, whether the pushback is about price, decision-making authority, or timing.

Outline of This Episode

[1:19] Common types of sales objections
[2:33] The biggest mistake salespeople make
[6:10] How Melinda responds to objections
[8:52] The role of empathy in handling objections
[12:08] How to handle objections with confidence
[13:39] Melinda’s top 3 objection-handling dos and don’ts
[15:50] Melinda’s six-year sale

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Mastering Objections with Empathy and Confidence: Lessons from Melinda Emerson, Ep #432