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The Goal Digger Podcast

859: Why Listening to Your Audience Matters (How Feedback Can Grow Your Business)

Mar 10, 2025
Katie Hunt, Co-founder and CEO of Oh Norman!, shares her journey from working at Warby Parker and Hinge to building a standout pet care brand. She emphasizes the importance of validating product ideas through audience feedback to ensure market fit. Katie discusses the challenges of marketing to everyone and the need for authentic connections in branding. Her entertaining stories, including one about a dog acting as a chief treat officer, showcase the blend of creativity and practicality in entrepreneurship. Tune in for insights on contributing to consumer needs!
50:01

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Podcast summary created with Snipd AI

Quick takeaways

  • Validating product ideas through community feedback is essential for ensuring market relevance and avoiding costly mistakes in business ventures.
  • Authentic branding, which resonates with consumers by combining genuine experiences and relatable elements, fosters customer loyalty and distinct market presence.

Deep dives

Embracing Imperfection in Entrepreneurship

Many entrepreneurs fear failure, believing that any mistake will lead to widespread criticism and loss. However, the reality is that when starting small, any missteps typically go unnoticed by the majority. Adopting a mindset of rapid experimentation allows for growth and development without the paralyzing fear of making errors. Emphasizing progress over perfection is crucial, as this encourages founders to learn, iterate, and ultimately succeed in their endeavors.

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