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VENDO - Amazon & Walmart Growth Experts
Amazon Account Health: Managing & Monitoring - VENDO Podcast Ep. 116
Jul 21, 2023
Learn how to effectively monitor and manage your Amazon account health to avoid violations and maintain a good standing. Topics covered include calculating account health metrics, key factors affecting account health, proactive management strategies, common seller mistakes, handling account issues, and recent changes in account health policies.
28:00
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Quick takeaways
- Maintaining account health on Amazon is crucial for sellers and involves monitoring and maintaining metrics at a certain level to abide by Amazon's rules.
- Sellers can take proactive steps to manage their account health and maintain a good standing on Amazon by monitoring account health metrics regularly, providing excellent customer service, and promptly addressing any policy violations that may arise.
Deep dives
Understanding Account Health on Amazon
Maintaining account health on Amazon is crucial for sellers. It involves monitoring and maintaining metrics at a certain level to abide by Amazon's rules. Amazon provides a dedicated account health page that displays important metrics for sellers to focus on. They have also introduced a team of account health specialists to assist sellers and ensure compliance. Amazon has implemented an account health assurance benefit that allows sellers to work against possible account deactivation. To qualify for this benefit, sellers must maintain a healthy account rating for at least six months and have a valid emergency contact number on file.
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