Eps.56 | Professional Services: How gen AI is levelling the legal playing field, with Jon McClay, global strategy & analytics director, Baker McKenzie

A must-listen for: Legal service leaders and technology officers in professional services firms

In this episode, Tim Bond speaks with Jon McClay, global strategy & analytics director at Baker McKenzie, about how generative AI is reshaping the legal services landscape. Jon explains why AI is levelling the playing field for mid-tier firms while creating new competitive dynamics between in-house counsel and external legal providers.

Join the conversation as Jon discusses:

• How AI is creating an existential threat for technology service providers but a more nuanced impact on professional services
• The potential shift in client expectations around speed and comprehensiveness of legal work
• Why billing models may remain resilient despite increased efficiency
• How Baker McKenzie is winning client work through AI expertise and implementation
• Essential foundations for AI implementation including cloud infrastructure and process standardisation

Timestamps:

00:00:56 Introduction to Jon McClay and Baker McKenzie 

01:18:00 Impact of gen AI on service providers 

03:16:00 How AI is levelling the legal playing field 

05:16:00 Structural changes in the legal industry 

07:46:00 Opportunities for AI to add value in premium legal services 

09:42:00 The future of billing models in legal services 

13:36:00 Measurable benefits from AI initiatives 

17:10:00 Data infrastructure requirements for AI implementation 

19:58:00 Helping clients understand and navigate AI risks and opportunities

Want to learn more?

Visit Baker McKenzie website: https://www.bakermckenzie.com/en/  

Connect with Jon McClay on LinkedIn: https://www.linkedin.com/in/jon-mcclay-3232636/  

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/ 

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