

Eps.56 | Professional Services: How gen AI is levelling the legal playing field, with Jon McClay, global strategy & analytics director, Baker McKenzie
A must-listen for: Legal service leaders and technology officers in professional services firms
In this episode, Tim Bond speaks with Jon McClay, global strategy & analytics director at Baker McKenzie, about how generative AI is reshaping the legal services landscape. Jon explains why AI is levelling the playing field for mid-tier firms while creating new competitive dynamics between in-house counsel and external legal providers.
Join the conversation as Jon discusses:
- How AI is creating an existential threat for technology service providers but a more nuanced impact on professional services
- The potential shift in client expectations around speed and comprehensiveness of legal work
- Why billing models may remain resilient despite increased efficiency
- How Baker McKenzie is winning client work through AI expertise and implementation
- Essential foundations for AI implementation including cloud infrastructure and process standardisation
Timestamps:
00:00:56 Introduction to Jon McClay and Baker McKenzie
01:18:00 Impact of gen AI on service providers
03:16:00 How AI is levelling the legal playing field
05:16:00 Structural changes in the legal industry
07:46:00 Opportunities for AI to add value in premium legal services
09:42:00 The future of billing models in legal services
13:36:00 Measurable benefits from AI initiatives
17:10:00 Data infrastructure requirements for AI implementation
19:58:00 Helping clients understand and navigate AI risks and opportunities
Want to learn more?
Visit Baker McKenzie website: https://www.bakermckenzie.com/en/
Connect with Jon McClay on LinkedIn: https://www.linkedin.com/in/jon-mcclay-3232636/
Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
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