All Things Policy Single Windows, Many Systems
Jan 6, 2026
Arindam Goswami, a research analyst at the Takshashila Institution, dives into the world of single-window clearance systems. He explains their potential to streamline approvals, yet reveals the backend restructuring needed for true efficiency. The conversation highlights both the benefits—like increased transparency and reduced costs—and the gaps, such as low awareness among enterprises. They stress the importance of inclusivity and the need for legal reforms to ensure these systems don’t just digitize chaos but genuinely enhance governance.
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Single Window Promise Vs Reality
- Single window systems centralize applications and reduce cognitive costs by telling users what approvals they need.
- But many implementations remain advisory rather than true clearance portals, limiting impact.
Film Shoot Portal Fails In Practice
- Delhi's film e-clearance portal mandates a 15-day turnaround and allows deemed approvals if agencies miss deadlines.
- In practice, only five applications cleared in 2024 and agencies sometimes ignore deemed approvals.
Portal Is A Means, Not The End
- A front-end portal alone can't fix back-end processes, paperwork, or inter-agency turf wars.
- Single window must be a means to streamline backend systems, not the end goal.