Software Defined Talk

Episode 540: How to build a factory

6 snips
Oct 3, 2025
Dive into a lively debate about the value of lifetime travel status for airlines and hotels. Discover helpful principles for asking favors and boosting proactive communication. Explore insights from the latest DORA report, particularly the importance of lead time in software delivery. The hosts also critique dense statistics, urging clearer explanations for executives. Plus, they discuss OpenAI's new product launches and the balance between engineering excellence and market fit. Entertainment picks round out the conversation, adding a fun twist!
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ANECDOTE

Lifetime Status Regret

  • Coté shares his frustration about missing one year of KLM consecutive travel and nearly losing lifetime platinum status.
  • He considers paying thousands or negotiating with the airline instead of re-earning the missed year.
ADVICE

Just Ask More Often

  • Brandon and Coté advise: when you need something, just ask — most people will help and the worst they can do is say no.
  • Practice asking early (teach teens) and treat asking as a learned, low-cost skill.
ANECDOTE

Eurostar Versus London City Flight

  • Coté recounts taking the Eurostar from Amsterdam to London and finding it slower and more tiring than flying to London City.
  • He prefers the quick Amsterdam–London City flight for convenience and less transit time.
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