FULL COMP: The Voice of the Restaurant Industry Revolution From Fine Dining to Fast Casual: John Karangis on Scaling Taste Without Losing Soul
What if you could take the precision of fine dining and scale it to millions of people—without diluting the magic?
That’s the challenge John Karangis has spent a lifetime solving. From the kitchens of Paris and Gramercy Tavern to leading culinary innovation at Shake Shack, John has mastered the art of translating high-end experience into high-volume impact.
In this episode, he reveals the playbook behind Shake Shack’s wildly successful LTOs, why most “innovation” fails, and how he balances creativity with consistency in a system built for scale. We also explore the emotional drive behind his work—how fatherhood reshaped his leadership, and why humility may be the sharpest tool in his kitchen.
For any operator looking to elevate their food without losing their soul, this one hits deep.
To learn more about Shake Shack and their culinary innovation, visit shakeshack.com.
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Free 5-Day Restaurant Marketing Masterclass – This is a live training where you'll learn the exact campaigns Josh has built and tested in real restaurants to attract new guests, increase visit frequency, and generate sales on demand. Save your spot at restaurantbusinessschool.com
Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
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