Design thinking: A human-centric approach to problem solving in healthcare

Jess Roberts from the University of Minnesota discusses how the iterative process of design thinking can help healthcare organizations solve problems.

Also in this episode, Michael Bumann of sponsor Red Dot discusses how his clients have taken the millions of dollars they've gained through using Red Dot's motor vehicle accident account platform to accomplish organizational goals.

Mentioned in this episode:

A design thinking framework for healthcare management and innovation