We all want to educate the consumer. Education has gotten a bad rap due to some of our awkward attempts to force information on people in less than ideal times and settings. Enter the consumer coffee class. In this episode we talk about why putting together a class for your customers is the perfect way to create a more informed consumer, a more loyal customer, and a more energized staff. All this while increasing cafe sales through more confident whole bean purchasing.
Also we will talk about 7 guidelines to focus on to make sure your classes are set up for success.
Enjoy!
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Links:
Episode 25 "Mastering the Art of Training w/ Dave Stachowiak"
Episode 68 "A Conversation w/ Rita Kaminsky & Ant Walach
www.keystotheshop.com
Keys To The Shop : Equipping Coffee Shop Leaders