#78: Julie Frans — Chief Operating Officer and Chief People Officer at The Doral Yard

The American restaurant industry employs approximately 15.6 million people, about 1 in 10 Americans. When COVID hit and decimated the hospitality industry, it also damaged one of America’s reliable sources of jobs for our workforce.

In an era where big tech companies talk about innovating the most, the humble restaurant arguably had to innovate the most during the height of the pandemic in order to survive.

Julie Frans is the Chief People Officer of Doral Yards, and was recently promoted to Chief Operating Officer. She’s spent years in executive positions across the hospitality space, including Executive Chef positions at The Palms Hotel & Spa and Circa 39 in Miami Beach.

So needless to say, she knows a thing or two about this industry.

In her time at The Doral Yard, she led her team to grow at the height of COVID and championed practices to not just attract workers, but to keep them engaged, keep them growing, and keep them safe.

There’s a lot to learn here from Julie so with that…let’s bring it in!