Tactical Communications: Using questions and interrupting to communicate more effectively

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Communication is a critical skill to lead people. However, we rarely get advice on how to do two aspects of communication effectively: Handle difficult, loaded or leading questions and interrupt a long-winded or off-point speakers to bring a discussion back on track. Our guest today says we should use all questions as an opportunity to tell our story, promote an agenda and get the outcome we need by using bridging techniques. She will show us how to use bridging to handle tough questions and how to anticipate bridging in others to interrupt other speakers politely and return the focus of a conversation back to the issue at hand. Tune in to learn techniques for doing both and improve your communication as well.

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💡 About the show:
There is no growth in comfort and no comfort in growth. Business today typically values and promotes leaders for their subject expertise. Leaders who have command of the details and execute based on knowledge and experience are highly respected. However, to grow as a leader you have to get out of your comfort zone – that means learning to lead without just being the expert. Learn to gain the trust and respect of a team that might know more than you do. Get comfortable with ambiguity and with not having all the information. Develop the skills and confidence to lead in a different way.

For female leaders, subject expertise is usually the source of their confidence. Learning to lead outside your comfort zone is one step for breaking through the glass ceiling. The show’s purpose is to give you tips on how can you develop the capability to lead – to get out of your comfort zone.

#WandaWallace #OutoftheComfortZone #Podcast