Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology Ep. 376: "Learn All That You Can" – Understanding Facility Management Leadership in the Workplace with Edward Kacal of Servus Limited
Nov 4, 2025
Edward Kacal, CEO of Servus Limited and an IFMA leader from Trinidad and Tobago, shares his insights on the evolving field of facilities management. He discusses the impact of AI, encouraging professionals to adopt continuous learning and embrace a generalist approach. Eddie emphasizes the need for facility managers to focus on strategic networking and innovation while suggesting they avoid being confined by rigid job titles. He motivates listeners to seek growth through discomfort and take proactive steps in their careers. Discover how to thrive in this dynamic industry!
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From Factory Floors To FM Leadership
- Edward Kacal grew up in a furniture manufacturing family and literally in a factory, which shaped his hands-on engineering approach.
- He transitioned from engineering to general management and then into facilities management by applying plant operations experience to buildings.
Make Continuous Learning Nonnegotiable
- Never stop learning and seek lessons from everyone you meet to stay relevant in FM.
- Embrace discomfort and do hard tasks to force growth and prevent stagnation.
Growth By Broad FM Competencies
- Servus grew by offering many services and becoming a jack of all trades within FM to capture market demand.
- Finding growth means staying within FM competencies while innovating service offerings and markets.