249 - Bob Jordan, CEO, Southwest Airlines

Bob Jordan, CEO of Southwest Airlines, provides insight into the airline's adaptations amid industry shifts. He discusses how airlines can serve as economic indicators and the implications of Spirit Airlines' new fare structure. Jordan dives into the challenges of moving from open to assigned seating, aiming to enhance customer satisfaction. The conversation also touches on operational resilience and technological upgrades crucial for maintaining efficiency. Meanwhile, Boeing's new leader, Robert K. 'Kelly' Ortberg, reflects on supply chain issues that impact aircraft deliveries.