TED Business Why we need to know our lives matter | Jennifer Wallace
Dec 8, 2025
In this engaging discussion, journalist Jennifer Wallace explores the vital concept of 'mattering.' She shares poignant stories from her research with firefighters and caregivers, illustrating how a lack of recognition can harm morale and mental health. Jennifer emphasizes the importance of small acts of acknowledgment, like checking in on others, to rebuild our sense of purpose. She also highlights how supportive relationships are crucial for resilience and offers a practical formula to help individuals reclaim their purpose in life.
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Firefighter Who Needed Closure
- Jennifer B. Wallace recounts firefighter Greg's rescue where crews never learn outcomes after a save.
- Greg later tracked rescue outcomes so firefighters could know their work saved lives and restore morale.
Mattering Requires Value And Contribution
- Feeling valued and having a chance to add value are both required to feel that you matter.
- When people feel they matter they engage, connect, and contribute more fully to work and life.
Factory Cards That Connect Work To Users
- At a Phillips, Wisconsin factory each station had a card showing how the part fit into the final product and a future user's story.
- That tangible connection reminded workers they were building something meaningful, boosting engagement.