Inspired Evolution with Amrit Sandhu 🙏🏻 IE452: Chris Voss on Tactical Empathy, Negotiation Secrets & The Neuroscience of Influence
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Join Chris at the Negotiation Mastery Summit Negotiation Mastery Summit - Louisville, Kentucky, on March 17-18, 2025. Sign up here: 👉https://inspiredevolution.com/ChrisVossNMS
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Chris Voss, ex-FBI negotiator, shares how tactical empathy and neuroscience can revolutionize communication. He explains why the brain is wired for negativity, how calling out fears reduces tension, and why playfulness boosts problem-solving. From high-stakes hostage crises to daily conversations, Voss reveals the keys to influence, trust, and persuasion.
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🎬 IN OUR EPISODE:
00:00 The Challenge of Honest Communication
02:21 The Concept of Holding Oneself Hostage in Conversations
05:00 Tactical Empathy and Understanding Others
07:48 The Importance of Being Corrected
10:37 Sequencing Empathy and Assertiveness
13:52 Defining Empathy vs Sympathy vs Compassion
17:36 The Role of Media in Perceived Polarization
20:58 Inherent Goodness in People
26:33 Proactive Listening vs Active Listening
29:47 High-Stakes Situations and Calling Out Emotions
34:19 The Power of Labeling Emotions
37:33 Introspection and Emotional Awareness
39:48 Navigating Conversations as a Terrain
41:39 The Importance of the Walk-Away
43:45 The Role of Playfulness in Negotiation
46:25 Processing Negativity and Chatter
50:33 Spirituality as a Pillar of Health
54:09 The Five Pillars of Health
56:23 Strategic Empathy and Listening
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🔗 CONNECT WITH CHRIS VOSS
✦ Black Swan: https://www.blackswanltd.com/
✦ Instagram: https://www.instagram.com/thefbinegotiator/
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Get your copies of his books here:
👉 https://inspiredevolution.com/ChrisVoss-Books
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👆 Disclaimer: The views and opinions in this podcast are of the guests and do not necessarily reflect the views or positions of The Inspired Evolution, it’s subsidiaries, or any entities they represent.
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