Driving with Dunne Fixing The Charging Experience. John Thomas, COO, Autel Energy North America
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Feb 9, 2023 
John Thomas, COO of Autel Energy North America, shares insights into the troubled EV charging landscape. He highlights the frustrations faced by new EV owners, from broken chargers to complex public systems. John emphasizes Autel's mission to enhance the charging experience with reliable home and public solutions. He discusses the importance of partnerships to simplify the charging process, the future of seamless plug-and-charge technology, and the need for better service standards in the industry. John's vision aims to transform how we power electric vehicles.
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Public Charging Experience Is Broken
- North American public charging today delivers a poor and inconsistent customer experience.
- Michael Dunne and John Thomas say no single party currently owns that end-to-end experience, causing frequent failures.
EV Driver With A Weekend Classic
- John Thomas drives a Tesla Model S daily and keeps a 1965 Mustang convertible as a weekend car.
- He prefers the Tesla for weekly use and uses the Mustang for leisure.
Autel Covers Home To Ultra-Fast Chargers
- Autel makes both EV charging hardware and software across home and public use.
- Their portfolio spans from 9.6 kW Level 2 home chargers up to planned 720 kW fast chargers.