Rethink Retail: AI & Human Connection with Paula Angelucci

On this episode of Rethink Retail, host April Sabral takes us into the heart of retail innovation with special guest Paula Angelucci. Broadcasting live from New York City, April and Paula dive deep into the evolving role of AI in brick-and-mortar stores. Paula brings her rich background working with Macy’s, Victoria’s Secret, and Burlington Stores, sharing how AI is not replacing, but empowering store associates to elevate customer experience. Together, they explore practical ways leaders can introduce AI to their teams, transforming fear into opportunity and enhancing product knowledge. Tune in for inspiring insights on leadership, the human connection in retail, and the future of AI in stores. Join the conversation with our global retail community at www.globalretailleaders.com.