How to study digital contention?

It is not very hard to find dispute, also harsh dispute, online. A phenomenon also called digital contention, this raises several questions such as why are controversies more pronounced on the web? Have people turned into a rude mob in recent years or does the web help the quarrelsome to become more present? Also, what does this mean for our research, the theories and methods we apply? On that, Emese Domahidi (Professor at TU Ilmenau) and Mario Haim (Professor at LMU Munich) talk with Christian Baden (Associate Professor at the Department of Communication and Journalism and the Smart Institute at the Hebrew U of Jerusalem) who is not only interested in the topic for his own research but who is also heading the oft-mentioned EU-funded OPINION network (https://www.opinion-network.eu/) that brings together scholars working to automatically detect and extract opinions from unstructued data.