The Agency Accelerator Your HR Questions Answered With Lynda Goncalves
Today we are talking about the most important asset in your business: your people. I am excited to be joined by Lynda Goncalves from Sussex HR as she shares her advice on recruitment and retention.
Time Stamp
[01:12] What are the biggest challenges you see in HR right now?
[03:15] How do we replicate an office environment/team/culture for remote workers?
[06:10] Are there any tools or software to help with remote working?
[08:30] Key considerations when recruiting new staff
[10:55] What are your views on using recruitment agencies?
[14:34] The importance of doing your research on candidates before the 1st interview
[15:20] What are the base line legal responsibilities an employer needs to put in place for an employee?
[17:09] What should an employer put in place for a freelancer?
[17:55] The risks of IR35
[19:29] Where do I get contracts and legal docs?
[20:37] Advice on dealing with performance management issues and probation periods
[23:36] Address issues way before the 2 year mark (when employee rights kick in)
[24:40] The risk of a ‘family’ culture
[24:51] What is your view on extending an employee’s probation?
[26:46] The risks of keeping an underperforming member of staff
[27:18] What advice would you give your younger self just starting out in business?
Quotations
“You must ensure that marketing and HR are aligned” - Lynda Goncalves
“When it comes to recruitment, you either have TIME or MONEY - so consider carefully about how you go about recruiting” - Rob Da Costa
“Document everything - if it isn't written down it didn't happen!” - Lynda Goncalves
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Useful links mentioned in this episode: