Jennifer Smith is the cofounder and CEO of Scribe, a modern software solution for documenting and teaching company processes.

After graduating from Harvard Business School, Jennifer joined McKinsey where she helped the largest companies on the planet implement better processes. With an appetite for efficiency, she searched far and wide for a solution that reduced the friction between finding a better process and sharing it across an organization.

When she realized that the market was not producing a sufficient product, she decided to take matters into her own hands and found Scribe.

In this interview, Jennifer and Aaron discuss how her obsession led to a great product, the perspective of a former venture capitalist as a founder, and the challenges of being a parent & executive.

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If you liked this interview, check out episode 492 with Joe Percoco where we discuss the step-by-step process of building a fintech startup.

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