The Future of Online Learning

Recorded live at the 2025 ASU+GSV Summit in San Diego, this session featured Chris Lynne, President of the University of Phoenix; Gregory Fowler, President of the University of Maryland Global Campus; John Baker, Founder and CEO of D2L; and Jodi Feikema, Chief Academic Officer & Provost at the American College of Education. The conversation was moderated by Ernesto Pagano, Managing Director & Partner at BCG.

Five years after the pandemic fast-tracked the adoption of online learning, this panel examined how higher education institutions are evolving in a post-COVID landscape. Panelists reflected on lessons learned from scaling high-quality online programs, shared strategies for improving accessibility, and discussed how they're meeting the changing needs of today’s learners. With a focus on sustainable innovation and student-centered design, the conversation offered a practical roadmap for institutions navigating the future of digital education.