In this episode we speak with Yu Jeat, an ST6 Trainee from the West-Midlands Deanery and Kate Silvester, a healthcare systems engineer on how to apply the principles of quality improvement to enact change in a hospital eye service. We discuss specific examples of changes that have been made in light of COVID-19.

Both Yu Jeat and Kate Silvester would be happy to be contacted for advice on this topic, their contacts are Yu.Chong.2@city.ac.uk and Kate@katesilvester.co.uk respectively.

The link to the Foundation of Improvement Science in Healthcare (FISH) Course: https://www.saasoft.co.uk/fish/course/ and https://www.improvementscience.co.uk