The Intelligence from The Economist

Trailer: Boss Class Season 3

Jan 24, 2026
AI is remaking the workplace and turning many of us into managers. The host experiments with cloning, personas and a range of AI tools. He explores real company use cases from customer service to AI-first businesses. He also digs into the emotional rollercoaster of testing bots and the skills that will matter in an AI-driven world.
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ANECDOTE

Host Tests His Own AI Clone

  • Andrew Palmer recounts talking to his own AI clone as the opening experiment for the season.
  • He describes a mix of delight, fear and embarrassment while trying many AI tools himself.
ADVICE

Try Many Tools, Verify Their Output

  • Try a wide range of AI tools to find what actually helps managers and employees now.
  • Resist the easy button and verify outputs because models can be wrong 20–30% of the time.
ANECDOTE

Emotional Rollercoaster Using AI

  • Andrew shares emotional reactions from using AI: delight at capabilities and annoyance at personas.
  • He admits moments of embarrassment when AI behaved unexpectedly or 'listened'.
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