How Qualcomm Grew a Thriving Influencer Marketing Program From Scratch

May 10, 2019

Ask episode

Chapters

Transcript

Episode notes

Jessica Jensen, Global Director of Marketing at Qualcomm, joins Social Pros to discuss how she leverages influencer marketing in the B2B world.

Please Support Our Sponsors: Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week:

Sales Force

Pattern 89

How Qualcomm Grew a Thriving Influencer Marketing Program from Scratch

Influencer marketing is about more than finding a “celebrity” to post a selfie with your merchandise. If you want to leverage the power of influencer marketing to drive business, you need to carefully consider your approach.

During her time as the Global Director of Marketing at Qualcomm, Jessica Jensen has learned to take a methodical, procedural and creative approach to influencer marketing. But, above all else, she remembers to be human.

Whether you’re launching a new product or reaching out to an influencer you want to work with, you can’t be afraid to show your human side. Jessica reminds us that we’re in an era where the illusion of perfection is not okay. Your customers want to get to know the people ‘behind the mechanisms’ and this means you’ve got to work hard to build an authentic social presence.

In This Episode:

05:02 – How Jessica manages and deploys the digital marketing team at Qualcomm
08:36 – The power of identifying and leveraging social influencers in B2B
13:52 – The social strategy behind the Apple and Qualcomm legal battle
17:56 – How customer service works in a B2B market
19:54 – Why executives need to build their social presence on a more human level
26:19 – Jessica reveals her biggest challenges in marketing, PR and social in B2B
29:05 – An insight into how Qualcomm leverages video and live video on social

Resources:

Visit SocialPros.com for more insights from your favorite social media marketers.