The Curious Advantage Podcast
S6 Ep7: #70 Boulders & Pebbles: Pragmatic Tools for Enabling Curiosity in a Global Organization with Chris Smart (CLO, MetLife)
Oct 2, 2024
In this engaging conversation, Chris Smart, Chief Learning Officer at MetLife, shares insights on the power of curiosity in driving organizational change. He discusses how MetLife fosters a culture of experimentation through initiatives like hackathons and an experimentation fund. Chris reflects on the challenges of the pandemic and the shift to virtual learning, emphasizing the role of AI in future learning strategies. With personal anecdotes, he illustrates how curiosity fuels both personal and professional growth, reshaping the landscape of learning and innovation.
38:52
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Quick takeaways
- Fostering a culture of curiosity through initiatives like experimentation funds empowers employees, leading to innovation and engagement.
- Integrating learning into daily operations and utilizing data transforms organizations into agile learning environments, enhancing decision-making and creativity.
Deep dives
Empowerment Fuels Curiosity
Embracing curiosity requires a foundation of empowerment within an organization. When employees are curious but do not see meaningful actions or results from their inquiries, their motivation can wane. However, when they witness tangible outcomes, such as investments in ideas and process improvements, this bolsters their engagement and fuels further curiosity. Creating an environment where actions align with curiosity can generate a positive inertia that drives innovation and growth.
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