

EP 100 : Enterprise SaaS Masterclass | Yamini Bhat (Co-Founder & CEO, Vymo)
Yamini is the co-founder and CEO of Vymo. Prior to founding Vymo, Yamini was an engagement manager at McKinsey & Company. She spoke about picking the enterprise, creating a category, selling to enterprises and more in her interview with Roshan Cariappa.
Key Highlights:
00:00 Introduction
01:22 Picking the Enterprise
04:16 What makes the Enterprise different?
06:51 Important Self Evaluation Criteria for Enterprise
11:33 Creating a category
15:31 Selling to Enterprises
19:16 The Verticalization journey
22:28 Key learnings about Enterprise Customer Success
25:58 Balancing product vision v/s customer asks
28:48 Managing customer requests
32:16 Building a Service Delivery function
37:18 Building Partnerships
41:14 Defining the North Star metric
44:56 Aligning functions & teams
48:42 Evolution of SaaS
52:12 Advice to Founders
57:21 Closing Remarks
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Connect with Yamini:
Linkedin: https://www.linkedin.com/in/yamininatti/
Twitter: https://twitter.com/yamini_bhat
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Connect with Us:
Linkedin: https://www.linkedin.com/company/startupoperator
Twitter: https://twitter.com/OperatorStartup
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