Curious Leadership with Dominic Monkhouse E238 | Building a Better and More Efficient Onboarding Process with Brad Giles
Does your organisation suffer from onboarding debt? It’s the difference between what people should understand and what they actually understand about how to succeed in their role. This debt manifests itself through low retention, poor cultures and frustrated leaders. But it doesn't need to be this way.
In his new book, Onboarded: How to bring new hires to the point where they are effective, faster, Brad Giles gives a simple step-by-step process that leaders can use to significantly increase the effectiveness of new hires and existing teams. And this week, we got the chance to learn more from him on a new episode of The Melting Pot.
Brad is a business coach based in Perth, Australia, and this week he joined us to talk about how to get new employees to deliver faster, how to get clear on expectations, and the impact that will have. Often, there are structural reasons that lead companies to do onboarding inadequately. There's a big gap that remains unmeasured, which is what is the difference between what people should know and what they actually know. Onboarding isn't something that should be left to HR. It should be done by the hiring manager and the team. Brad also talks about managerial fit and expectations, the technical skills that people need to learn and the things that culturally define the business that new hires need to pick up on.
Don’t miss this fantastic conversation. Download and listen to learn more.
On today’s podcast:
- The difference between a job scorecard and a role scorecard
- The 90-day onboarding plan
- What is onboarding debt
- Who owns onboarding in a business
- How to build a robust onboarding process
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