Transform Talks: The Supply Chain Transformation Podcast #111 - Creating Exceptional Customer Experiences Through E2E Visibility with Bjoern Kirchner
Bjoern Neal Kirchner is the Corporate VP of Global Supply Chain Adhesive Technologies at Henkel. Bjoern has over 20 years of experience in logistics and supply chain management. Prior to Henkel, Bjoern spent 11 years at BASF, where he held various logistics and supply chain management positions. In 2015 he took up a role at the Hartmann Group as the VP of Supply Chain Management. Bjoern's specialisms include business process optimization, organisational transformation projects, and building high-performing teams.
On this week's episode Bjoern and Maria discuss:
- The barriers to obtaining the level of visibility required to serve modern-day customers.
- The barriers to gaining an end-to-end view of your supply chains.
- The role customer segmentation plays in reaping the benefits of it.
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↓ Bjoern Neal Kirchner ↓
https://www.linkedin.com/in/bjoern-neal-kirchner-816b65/
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Maria Villablanca (Host)
https://www.linkedin.com/in/mariavillablanca/
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