Blackbird: A Next Generation Loyalty and Connectivity Platform for Restaurants

Ben Leventhal, co-founder of Eater and Rezi, discusses his new venture Blackbird, which aims to be a next generation loyalty and connectivity platform for the restaurant industry. Blackbird's goal is to solve the problem of limited connection between restaurants and guests, providing tools and software to facilitate direct, ongoing, and personalized engagements. By leveraging data and signals about customers, Blackbird aims to reduce friction and improve the overall restaurant experience. The platform also plans to incorporate blockchain capabilities in the future, allowing for greater interoperability and efficiency. Overall, Blackbird strives to enhance the way restaurants connect with their loyal customers and build long-lasting relationships.