Microsoft recently launched Dragon Copilot, a next-generation AI clinical assistant designed to transform how clinicians manage time-consuming administrative tasks - from documentation and referrals to after-visit summaries. By streamlining workflows and integrating seamlessly with electronic patient records (EPRs), it frees up valuable time for what matters most: patient care.

The technology combines fine-tuned generative AI with Dragon Medical One’s speech capabilities and the ambient AI of Dragon Ambient eXperience (DAX). It comes at a time when a Microsoft-commissioned report revealed that 40% of patients have experienced consultations where clinicians appeared too focused on their screens to fully engage. To find out more about Dragon Copilot I spoke to Dr Simon Wallace, Chief Clinical Information Officer at Microsoft UK and Ireland.

Dr Wallace talks about his background, what Dragon Copilot does, the benefits of using Dragon Copilot and more.

More about Dr Simon Wallace:

Dr Simon Wallace is a medical doctor specialising in GP, hospital, and public health care with over 20 years of experience in healthcare transformation. He currently serves as the Chief Medical Information Officer (CMIO) and Director of Business Strategy for Microsoft UK & Ireland, where he leads the integration of health-tech innovations—especially AI and conversational systems—into clinical workflows.

We use the term workflow Dr Simon Wallace, Chief Clinical Information Officer at Microsoft UK and Ireland