Confident Business English

290. Let's Wrap it Up! My Final Key Takeaways for This Season

Jul 16, 2025
In this season finale, the host emphasizes the importance of clear communication in business English. They share strategies for navigating language challenges in high-pressure meetings, highlighting the need for clarity. Listeners learn to differentiate between 'helpful' and 'useful,' while also enhancing their emotional vocabulary by distinguishing feelings like 'angry' and 'upset.' The focus on taking action is stressed as essential for building confidence, alongside insights into upcoming resources for support.
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ADVICE

Prefer Plain Language

  • Use simple, direct language rather than fancy phrases that obscure meaning.
  • Say "increase the likelihood of bad practice" instead of "reinforce the relevance of bad practice."
ANECDOTE

Client Example: Fancy Phrase Backfires

  • Anna recounts a client who used the phrase "reinforce the relevance of bad practice."
  • They revised it to "increase the likelihood of bad practice" for clarity and impact.
ADVICE

Make Clear, Specific Asks

  • When asking people to act, be specific about what you want them to do.
  • Replace vague asks like "I need your support" with concrete actions and deadlines.
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