The Practical Advice to Set-up a Successful Chatbot that Your Customers Actually Appreciate

There’s endless examples of chatbots failing miserably. ChatBots have been adopted by so many companies because they cut costs, but oftentimes these interactions don’t solve the customer’s problem or eventually get passed to a human, which can create a negative image of the company, with a significant number of users not returning as a result. In this episode,  Adam Torres and Eliav Cohen, Founder of The Bot Lab, explore what executives need to know when it comes to deploying chatbots successfully.

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